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The Help Centre

The Help Centre for assistance with:

  • Housing Assistance
  • Preparation of Income Tax Returns
  • Form Completion
  • Support for Seniors
  • Electricity Advocacy & Grants
  • Money Management Sessions
  • ESL Classes

And, much more…

Not sure the type of help you need? Contact us and we’ll help you decide.

Email us at info@thehelpcentre.ca

Phone us at: 905-372-2646 or 1-888-698-3382

Northumberland Community Legal Centre

Northumberland Community Legal Centre for free and confidential legal assistance with:

  • Tenants’ Rights
  • Government income programs:
    • Ontario Works
    • Ontario Disability Support Program
    • Canada Pension Plan
    • Employment Insurance
  • Workplace Safety & Insurance Board
  • Employment & Employment Standards
  • Human rights

And, much more…

Not sure of whether you have a legal problem, or unsure of the kind of legal help you need?  Contact the Legal Centre:

Phone us at: 905-373-4464 or 1-800-850-7882

“Have used the Legal Center twice, and both times I was 100% satisfied with both the time/effort/
pleasant personalities of representatives I saw as well as the results.”

Northumberland Community Legal Centre

“The Legal Centre helped me with a few different legal concerns in a professional, personable and informative manner.
The Legal Centre provides a much needed and great service for people in the community. Thank You.”

Northumberland Community Legal Centre

“Having 6 years of taxes done was a huge help.”

The Help Centre, Taxes

“The senior coordinator helped me so much.
The help turned my life around and changed my life.”  

The Help Centre, Seniors

“Attending ESL classes has been helpful in many ways.
I’ve made new friends, learned about Canadian culture
and improved my reading and writing skills.”

The Help Centre, ESL

“Knowledgeable staff, appreciates being accompanied to apartment viewings.”

The Help Centre, Housing Support

“The (Staff) was awesome and very easy to converse with.  I couldn’t say enough of how I feel.
Your legal centre is great.  Can’t think of anything to improve.  Thanks again.”

Northumberland Community Legal Centre

 “Thank you, and I believe your services are
a large asset to the community.”

Northumberland Community Legal Centre

Our Vision

We envision Northumberland County as a place where all individuals have adequate resources to meet their basic needs and are empowered to participate in self-determined, meaningful ways within an equitable, just, and compassionate community.

The Help and Legal Centre of Northumberland seeks to bring about its mission in partnership with the Northumberland United Way, Legal Aid Ontario, and Northumberland Labour Council, as well as other organizations which share in the vision of the organization.

Strategic Directions 

  • Ensure Programs are accessible, relevant, efficient, and aligned to community needs.
  • Ensure staff and volunteers are prepared and supported in a positive environment.
  • Secure and grow necessary funding

What The Help and Legal Centre of Northumberland (THLCN) Provides in Northumberland County

For over 40 years, The Help Centre; and then more recently together with the Northumberland Community Legal Centre, THLCN has provided services to thousands of individuals from Northumberland Country. Just in the last year, THLCN provided more than 14,000 units of social support and legal services – all at no cost to clients. Our service breakdown for the Northumberland Community Legal Centre and The Help Centre, are as follows:

A sample of services provided by the Northumberland Community Legal Centre (NCLC) this year:

  • Over 5,000 requests for legal advice
  • Opening 625 files for legal representation
  • Closing more than 680 legal files, returning over $2 million to our clients and the Northumberland County community

A sample of services provided by The Help Centre (THC) this year:

  • Filing more than 1,200 individual income tax returns, bringing almost $4 million back to our clients and the Northumberland County community
  • Providing housing supports, referrals and advocacy to almost 600 clients
  • Supporting 350 Seniors in collaboration with other local agencies to ensure their needs are met
  • Assisting more than 350 clients with energy grant information and applications.

In addition to helping our clients, we also renovated our office space as a result of a generous Ontario Trillium Foundation Grant. The grant allowed us to:

  • Expand our office space to better serve our clients and staff’s needs, including improved health and safety design, and ventilation
  • Widen hallways to ensure AODA (Accessibility for Ontarians with Disabilities Act) compliance
  • Provide a much-needed meeting room with assistive technology especially important for clients who lack Internet access in their homes, and
  • Create a dedicated “hearing” room with online access that will accommodate clients who are required to attend remote legal hearings.

And, it appears that the upcoming year is going to be similarly busy. While COVID may have calmed down, Canada is still feeling its effects with living costs continuing to rise (rent, food, fuel, mortgage rates, etc.) and many in the community find themselves requiring support for a wide variety of personal issues. The Help and Legal Centre of Northumberland is pleased and proud to continue to be a resource for Northumberland County and its residents.

For details of its good works in 2023, please click here to read our Annual Report 2023

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The Help and Legal Centre of Northumberland Disclaimer

This site is designed and operated by The Help and Legal Centre of Northumberland (THLCN) for general information purposes only. You should not rely upon the material or information on the website as a basis for making any kind of decision. Any use of or reliance on this site, the contents of this site or the information provided through this site shall be at your sole risk. Whilst we endeavour to keep the information up to date, THLCN makes no representation or warranty of any kind, express or implied about the accuracy, reliability, suitability, or availability with respect to the website or the information or services contained on the website for any purposes. Any reliance you place on such information is therefore strictly at your own risk.  

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